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How do I return an item?

Refund/Return Policy: Original sales receipt must accompany returns. We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support (800) 274-8730 immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash/credit card refund.

Refunds are contingent upon inspection of item(s) once we/original manufacturer receives it.

There may be a 15% restocking fee for returned items that are not being exchanged, we do not stock in our warehouse and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

OEM return policy supersedes Jobbers Return Policy if differs.

Customer is responsible for all shipping costs if seller is not at fault.


Jobbers Equipment Warehouse
d/b/a TOTAL FACILITY SOLUTIONS
5440 N.W. 78th Ave.
Miami, FL 33166

Office: 800-274-8730
Fax: 305-592-6571
Email: [email protected]
Sales: [email protected]

Total Facility Solutions

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